Privacy & Cookie Policy | INBALI

Privacy & Cookie Policy

Your information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

With your express permission, we may send you emails about our store, new products and other updates. You are free to unsubscribe from our mailing list at any time by clicking the ‘unsubscribe’ link at the bottom of all promotional emails.

We request information from you on our order form. To buy from us, you must provide contact information (your name and delivery address) and financial information (credit card number, expiration date). This information is used for billing purposes and to fulfil your order. If we have trouble processing an order, we will use this information to contact you.

In order for us to provide you the best possible experience on our website, we collect and process certain information. Depending on your use our services, that may include:

Contacting us via email

For example, when you ask for support, send us questions or comments, or report a problem, we will collect your name, email address, message, etc. We use this data solely in connection with answering the queries we receive.

Analytic usage data

When you visit our site, we will store: the website from which you visited us from, the parts of our site you visit, the date and duration of your visit, your anonymised IP address, information from the device (device type, operating system, screen resolution, language, country you are located in, and web browser type) you used during your visit.

We process this usage data using Matomo Analytics for statistical purposes, to improve our site and to recognise and stop any misuse. This information is processed and stored on our own server and is not shared or transferred to any third party.

Cookies

We use cookies (small data files transferred onto computers or devices by sites) for record-keeping purposes and to enhance functionality on our site. You may deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that are already stored may be deleted at any time.

Your consent

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

By placing an order with Inbali or providing us with your details, you are giving us permission to contact you from time to time in relation to INBALI news, updates, promotions etc. You are always welcome to opt out at any time by replying to these emails or notices or emailing us directly at address.

Third-party services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as our payment gateway provider, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers.

Once you leave our website you are no longer governed by this Privacy Policy or our website’s Terms & Conditions.

Security

We will never share your information with any third parties. We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms & Conditions.

Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use our site.

Changes to this policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Governing Law and Jurisdiction

These website terms and all matters relating to your access to, or use of, the website and the Services shall be governed by and construed in accordance with the laws of Singapore, without giving effect to any principles of conflicts of law. You hereby agree to submit to the non-exclusive jurisdiction of the Singapore courts.

Questions & contact information

If you would like to access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information please contact us at: address.

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